Dreams Riviera Cancun Resort & Spa, Puerto Morelos
About the Resort
Dreams Riviera Cancun Resort & Spa is a luxurious, family-friendly all-inclusive resort located along a natural white-sand beach in the Riviera Maya. Recognized as a AAA Four Diamond resort, it showcases unique octagonal-shaped rooms, elegant design elements reflecting the charm of the Mexican Caribbean, and a plethora of recreational options. The picturesque setting surrounded by lush tropical gardens and glistening pools offers guests both relaxation and adventure.
Location
Situated between Cancun and Playa del Carmen, the resort is just 25 km from Cancun International Airport, providing easy access for travelers. Guests can explore nearby attractions such as the quaint fishing town of
Rooms
The resort features 486 spacious
Eat & Drink
Guests can indulge in a variety of culinary experiences with nine
Leisure & Business
The resort boasts an extensive array of leisure activities, including
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Getting around
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Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Wind surfing
- Snorkelling
- Cycling
- Golf course
- Billiard tables
- Table tennis
- Archery
- Yoga class
- Aerobics
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Baby pushchair
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Toys
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Heated swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Spa & wellness centre
- Steam room
- Outdoor Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
Overall, I had a very good time at the hotel, with clean and beautifully designed rooms. The service was exceptional, especially from certain staff members who went out of their way to assist. However, there were some significant issues with room maintenance that need attention. The dining options were a highlight, particularly the French restaurant, though the buffet could be improved. The ambiance was quite lively with many weddings, which may not be suitable for everyone.
This resort is an absolute gem! The staff provided exceptional service throughout our stay, making us feel welcomed and cared for. The rooms were lovely but had some quirks, like unusual bathroom setups and a faint damp smell. The dining options were delightful with a variety of healthy and delicious choices, but I did wish for a few more standout meals. Overall, despite minor drawbacks, it's a fantastic all-inclusive experience with beautiful amenities and entertainment.
I recently stayed at this resort and had a mixed experience. The rooms were clean and the pool area was enjoyable, but the dining experience left a lot to be desired. The ocean view was disappointing and the service at check-in was overly focused on upselling, which wasn't ideal. Overall, while it has its pros, there are definitely better options available for the price.
We had a decent time at this resort, but it wasn't without its issues. The resort itself is quite beautiful, and the staff were lovely, but we found the noise level to be a major drawback, especially with weddings happening throughout our stay. The dining options were great at some restaurants, but the buffet could use more variety. Overall, it was a mixed experience with some highlights and some disappointments.
I had a mixed experience at this resort. The facilities were beautiful, and the pools were nice, but the noise level was a significant issue, especially with multiple weddings taking place daily. The food was great, with lots of options, but the service could be improved in some areas. Overall, while there were enjoyable aspects, the noise and some service discrepancies made it less than ideal for a relaxing vacation.
My stay at the resort was mixed. While the location and experience were beautiful, the excessive noise, especially from wedding events, was quite frustrating. The rooms were lovely with an ocean view, but the service aspect could improve as some guests felt overlooked. Overall, great amenities, but be prepared for a lively atmosphere if you're looking for relaxation.
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